Support Center

 

Welcome to 2ClickHere's Support Desk!

Below we provide several options for obtaining service and support.

 

 

Frequently Asked Questions...

Many technical, account, and billing questions have already been asked and answered. Be sure to check and see if your question is listed in the FAQ section before contacting our staff.

 

| Frequently Asked Questions |

 

 

 

Control Panel (CPanel) Online User Guide...

CPanel is a fully featured web-based control panel that allows you to manage your domain through a web interface. The idea is to transfer as much of the control and responsibility of managing your web site to you. You have the ability to manage all aspects of e-mail, files, backup, FTP, CGI scripts, and web site statistics. Refer to CPanel User Guide for more information on how to CPanel's features.

 

| CPanel User Guide |

 

 

 

Addon Domains: Setup Additional Domains On Your Account...

 

| Addon Domains User Guide |

 

 

 

Support Request Form...

If you encounter a problem, the Support Form is the best way to contact us directly. Logging problems through the Support Form allows us to work quickly and efficiently to resolve your problem:

 

| Click Here For Support Form |

 

 

 

IMPORTANT: We provide support for all server and account-related issues. We do not support the development and/or implementation of third party scripts and applications. This is because new scripts and applications are developed each day and it is simply impossible for us to keep track of all of them.

 

While we do allow the implementation of scripts and applications on our servers, there are some restrictions. PHP Safemode is enabled on all servers for security purposes and cannot be disabled. Scripts and applications that put a severe strain on server resources (i.e. Yahoo/DMOZ expired domain search scripts) are also not allowed. 

 

If you have a question about a particular script or application, please email us before installing.

 

 

 

Useful Software (mostly FREE)

Web Page/HTML editor:
1) http://www.mcwebsoftware.com/wwez/ 
2) http://www.virtualmechanics.com/products/dwarf/  
3) http://www.evrsoft.com/ 


FTP software: http://www.sofotex.com/download/FTP_Software/ 

FTP User Guide
http://www.2ClickHere.com/download/usingftp.zip 

 

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